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Support

Work in progress

This section is a work in progress. Please help us by contributing to the documentation.

If you need any assistance with Tux or want to report bugs/leave feedback, we have many support channels available to help you.

If this is a security issue, please use the method according to our Security Policy.

GitHub Issues

The primary method for feedback and bug reporting is through our GitHub Issues page. Go to our Issues Page and check if your issue has already been reported. If not, click on "New Issue" to create an issue and fill out the provided template.

If you do not have a GitHub account, you can create one for free at github.com/signup.

Discord Server

Warning

We do not recommend using this method as future people who have the same issue will not be able to find the solution through search engines.

We have an active Discord community where you can ask questions, report issues, and get help from both the Tux team and other users.

Methods to get support on Discord

  • #tux-support channel
  • You can ping individual team members for help, but please do not spam.
  • You can open a ticket with /ticket if this is a potentially sensitive issue.

Methods to suggest feedback on Discord

  • Post in #general-chat channel
  • You can ping individual team members for specific thoughts, but please do not spam.
  • You can open a ticket with /ticket if you want to provide feedback privately.

All Things Linux

If this issue is a more general Linux question, consider asking in the All Things Linux community:

If you want to give feedback we would love to hear your thoughts! We have multiple ways for you to provide feedback.

Sections

Troubleshooting